Top Multi-Carrier Shipping Options For E-Commerce Companies In India
By
Medha
August 7, 2024
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Seeking the best shipping company in India for your eCommerce business? As India's e-commerce market is set to hit $350 billion by 2030, the right shipping partner is key.
Explore top multi-carrier shipping options to boost your business and satisfy customers. In this article, we'll highlight the leading shipping services, ensuring your products not only reach their destination but also help you excel in the competitive e-commerce space.
Optimize your business: use unlimited savings with Pazago fulfilled now!
15 Best Multi-carrier Shipping for E-commerce in India
Pazago
Aramex
Blue Dart Express Ltd.
Delhivery
DTDC
Ecom Express
FedEx
Gati Ltd.
Safexpress Pvt. Ltd.
Shadowfax Technologies
XpressBees (Busybees Logistics Solutions)
DHL Express
Professional Couriers
Ekart Logistics
First Flight Couriers Ltd.
1. Pazago
For your e-commerce business, Pazago offers a robust solution for import and export needs. Founded in 2021 in Mumbai, Pazago serves clients across India, aiming to reduce costs by 20% and turnaround times by 50%.
The comprehensive suite of tools is designed to streamline shipping operations, making Pazago a compelling choice for businesses looking to optimize their logistics.
Pazago offers a comprehensive suite of tools designed for efficient shipping operations:
Pazago Intel: Access a vast network of over 300,000 buyers and around 5,400 HS codes to expand your import and export business.
Pazago Portal: A user-friendly dashboard with tools for real-time shipment tracking, managing multiple trade accounts, and centralized communication to prevent delays.
Pazago Fulfilled: Handles all logistics aspects, including payments, cargo insurance, warehousing, customs clearance, transportation, and inventory management. It ensures competitive ocean freight rates and optimizes delivery routes.
Pazago Insider: Supports strategic decision-making by offering insights into the latest policy changes in national and cross-border trade.
Aramex Corporation stands out as a key player in the eCommerce delivery industry, providing extensive services and support to businesses worldwide.
Key Services and Products
Express Delivery: Aramex offers fast and reliable shipping for both domestic and international orders.
Value-Added Services: The company provides a range of services tailored for e-commerce businesses, including cash-on-delivery (COD) handling, co-packing, and order bundling.
E-Commerce Integration: Aramex supports the setup of eCommerce websites on platforms like ShopGo or MartJack and facilitates seamless integration with shipping carriers, online storefronts, and payment gateways.
24/7 Technical Support: Round-the-clock assistance is available to help with any shipping-related queries.
Wide Reach: DTDC serves over 9,000 pin codes in India and 240+ countries globally, making it a preferred choice for e-commerce enterprises.
GPS-Enabled Fleet: The company's fleet of vehicles is equipped with GPS to keep customers informed about their order status.
Additional Services: DTDC offers express delivery, customized packaging, and priority delivery to meet customer needs.
MyDTDC App: Online sellers can use the MyDTDC app to check shipping rates, pin code serviceability, and more.
Worldwide Cargo Services: DTDC provides air, sea, and land freight forwarding services for special packages, along with international Cash on Delivery services.
Wide Coverage: Ecom Express delivers to over 27,000 pin codes across 2,650 cities in India, making it a preferred choice for eCommerce businesses.
Speedy Delivery: The company offers fast delivery services powered by advanced technology.
Large Workforce: With 36,000+ employees, Ecom Express ensures efficient and reliable delivery services.
Extensive Infrastructure: It operates 3,000+ facilitation centers and has 10 lakh square feet of warehousing space.
Returns Management: Ecom Express provides quality-controlled returns management services to ensure products are returned in perfect condition with all necessary documents and tags.
Global Presence: FedEx has been operating in India for over a decade, serving 19,000+ pin codes and 220+ countries worldwide.
International Delivery: The company is renowned for its exceptional international delivery services and efficient handling of customs clearances for cross-border shipments.
Versatile Handling: FedEx is equipped to manage a variety of shipments, including high-value, heavyweight, and lightweight packages, as well as hazardous materials like dry ice and lithium batteries.
Time-Definite Deliveries: FedEx streamlines international shipping with timely deliveries, ensuring a seamless process for businesses.
Comprehensive Services: They offer live order tracking, customs clearance, and end-to-end order management, providing a complete solution for shipping needs.
Same-Day Delivery: Gati is renowned for its strict same-day delivery policy, ensuring that orders placed in the morning are delivered by 9 pm on the same day.
Warehousing and Storage: The company offers warehousing solutions, along with the option to pick up from vendor warehouses.
Cash on Delivery (COD) Remittance: Gati stands out for its 2-day COD remittance promise, providing a quick turnaround for eCommerce businesses.
Secure Delivery: In line with its name, the company ensures secure delivery services, culminating in a computerized proof of delivery communicated to the eCommerce business.
Comprehensive Logistics Solutions: Shadowfax is a prominent shipping partner offering end-to-end logistics services to hundreds of e-commerce businesses nationwide.
Variety of Delivery Options: The company provides a range of delivery services including express delivery, hyperlocal delivery, same-day delivery (SDD), and next-day delivery (NDD), covering over 10,000 pin codes in more than 500 cities.
Remote Area Delivery: Shadowfax is particularly recognized for its ability to provide timely courier delivery services to even the most remote regions of the country.
Renowned Warehousing Services: XpressBees is well-known for its comprehensive warehousing solutions.
End-to-End Logistics: The company offers complete logistics services both within India and internationally, employing over 30,000 skilled professionals.
Extensive Network: With more than 100 hub and dispatch centers and 2,800+ offices, XpressBees serves over 13,000 pin codes across the country.
Fulfillment Solutions: XpressBees provides complete fulfillment services, including warehouse management and reverse logistics.
Global Recognition: DHL Express, a division of the German supply chain giant Deutsche Post, has been providing top-notch services in India since 2001 and has been named Global Express Provider at the Payload Asia Awards five times for outstanding air cargo and freight shipping management.
Tailored Services: DHL offers customized services for businesses of all sizes, from small and medium enterprises to large corporations.
Comprehensive Logistics Solutions: The company's logistics solutions encompass warehousing, integrated logistics, transportation, and risk assessment.
E-commerce Support: DHL specializes in managing entire supply chain operations for e-commerce companies and provides customs brokerage for international shipments.
Innovative Technology: The SmartSensor feature ensures real-time visibility of all packages, while DHL's consulting services offer strategic solutions for optimized shipping management.
Diverse Clientele: The Professional Couriers cater to a wide range of customers, including individuals, PSUs, e-commerce businesses, banks, and healthcare organizations.
Extensive Reach: The company offers shipping solutions to over 70,000 pin codes in India and provides delivery services to more than 200 countries worldwide.
Advanced Tracking: A cloud-based order tracking system ensures customers can monitor their shipments efficiently.
Flexible Shipping Options: Businesses can choose from express shipping, surface, and air cargo, and special messenger services for time-sensitive domestic shipments.
Cost-Effective International Shipping: The Professional Couriers also offer super economical shipping rates for international packages.
E-commerce Fulfillment: As a subsidiary of Flipkart, eKart Logistics specializes in e-commerce fulfillment and shipping services.
Automation-Driven: Since its establishment, eKart has leveraged automation to address first-mile and last-mile delivery challenges effectively.
Marketplace Integrations: The company offers seamless integrations with various online marketplaces and storefronts for simplified order management, including inventory tracking and restocking after sales.
Click n Collect Feature: E-commerce stores can utilize the Click n Collect feature to schedule deliveries or pick-ups at their preferred locations.
Dedicated Customer Support: eKart has a committed customer support team to address customer queries and issues promptly.
Established Reputation: First Flight Couriers is recognized as one of the top shipping companies in India, known for its commitment to providing hassle-free delivery services.
Extensive Network: The company began with 3 offices in Mumbai, Delhi, and Kolkata and has expanded to offer delivery services across India through its 1,200 offices. It also provides international delivery to 9 countries.
Diverse Services: First Flight Couriers offer a range of services, including freight forwarding (ocean, rail, road), pick & pack, priority express, reverse logistics, and real-time order tracking. The company also supports cash-on-delivery orders.
Alright, taking in all that info might feel like drinking from a firehose. Let's break it down and see how to pick the champ for your needs.
Choosing the Best Shipping Company for Your eCommerce Business
Selecting the right shipping partner is crucial for eCommerce businesses in India. While all shipping companies aim to deliver orders quickly and efficiently, various factors, including additional services, can significantly enhance customer experience.
eCommerce companies in India consider up to 16 parameters to identify their ideal shipping partner. Below are some key metrics to consider:
Pricing: While low shipping rates are attractive, it's important to examine the fine print. Different companies offer various payment options, and overall pricing depends on average shipment weight and size. Be mindful of additional charges and hidden costs that may arise for specific services like COD coverage or special packaging.
Service Level Agreements (SLA): An SLA outlines the terms and conditions of your partnership with a courier, including pricing and delivery speed. Delivery speed is crucial for customer satisfaction and your company's reputation.
Service Availability: Understand when each courier partner operates and their service limitations. Consider public holidays and other factors that may cause delays.
Number of Delivery Attempts: Agree on the number of attempts a courier will make after a failed delivery. Data shows it can take 2-5 re-attempts to complete a delivery.
Payment Cycle: Set a clear payment schedule to avoid unexpected charges. For example, a monthly payment cycle might require payments on the 5th of each month, with a one-week grace period before late fees apply.
Monthly Goals: Clearly define your shipment volume goals. As your relationship with the courier grows, you can add terms to reduce return-to-origin (RTO) percentages or stuck shipments.
Remittance Cycle: For COD orders, ensure the courier transfers payments to you promptly. A clear remittance cycle is vital for your cash flow.
Packaging and Handling Fees: Clarify when and how these fees are applied to avoid unexpected costs. Some couriers may charge for packaging, customizing labels, or handling fragile items.
Value-Added Services: Assess which value-added services, such as insurance for fragile items, are crucial for your business. Bundle these services into your overall shipping costs for discounts and to avoid surprise fees.
COD Reconciliation: Ensure your courier provides COD reconciliation services to address any discrepancies in your records.
Penalties: Understand the penalties outlined in the SLA, both for the courier and your business, based on factors like remittance cycles and service availability.
Visibility: Real-time order tracking is essential for customer satisfaction. Ensure your courier partner provides comprehensive tracking updates.
Shipping API: Integration with the courier's APIs is crucial for updating order status, enabling branded tracking pages, and sending customer notifications.
Courier Partner Dashboard: Access to a dashboard provides visibility into orders, helping you identify and address delivery exceptions.
Dedicated Contact for Handling Exceptions: A dedicated email address for delivery exceptions ensures prompt resolution of issues.
Reach: Consider the courier's serviceable locations, both within India and globally, to meet your delivery needs.
Advantages of Partnering with Shipping Companies for Your E-commerce Business
Affordable Shipping Rates: Enjoy cost-effective shipping solutions for your orders.
Pick and Pack Services: Save time on packaging, allowing you to focus on your core business activities.
Logistics Expertise: Benefit from the expertise of a dedicated team of logistics professionals to optimize your shipping operations.
Live Order Tracking: Provide real-time tracking capabilities, enhancing customer satisfaction in today's e-commerce market.
Conclusion
Choosing the right shipping company is crucial for the success of your e-commerce business in India. In this article, we've looked at various shipping options, each offering different benefits.
As you consider your options among these top companies, remember that a solution like Pazago not only offers comprehensive shipping services but also strategic trade insights to help you stay ahead in the competitive export-import sector.
The right shipping partner can help improve your customer's experience and support your business growth.
As India's e-commerce market continues to expand, having a reliable shipping strategy is essential. Take your time to select a shipping company that aligns with your business goals and can help you navigate the competitive e-commerce landscape.
Optimize your business: use unlimited savings with Pazago fulfilled now!