Before materials move or vendors dispatch, one key step sets the process in motion which is the quotation email. It’s more than a simple message; it opens the door to business, creates a formal record, and sets expectations.
The Deloitte Global CPO Survey shows 61% of CPOs prioritize supplier collaboration as their top strategy. That collaboration starts with clear, precise communication, beginning with the RFQ.
Procurement isn’t just about price anymore. It’s about value, risk, timelines, and relationships. The quotation email sets the tone, showing vendors you’re organized and serious. It invites accuracy and demands professionalism.
For anyone in procurement, trade, or exports, mastering the RFQ is essential. A vague request leads to errors and delays. A clear RFQ saves time, avoids misalignment, and speeds decision-making.
This blog will cover the key steps to writing a successful RFQ email, including how to craft a clear subject line and communicate specifications, timelines, and budgets for accurate, competitive quotes.
A request for quotation (RFQ) is a formal message that outlines procurement needs and invites vendors to submit their terms. It covers more than price, including technical specifications, timelines, quantities, and delivery expectations. This structured approach transforms informal inquiries into commercial exchanges with defined boundaries.
The request for quotation initiates a transactional relationship, aligning both parties on numbers, deadlines, and contractual terms. It eliminates assumptions and ambiguity, replacing casual conversations with documented intent.
When a business asks, "What is an RFQ?" it is more than a definition; it triggers a process. It sets the tone for a supplier relationship based on precision, responsiveness, and accountability. In high-stakes procurement, a strong RFQ signals clear expectations and professional standards.
A quotation email lays the foundation for smooth commercial engagement. It removes ambiguity from the buying process and turns assumptions into documented requests. Vendors don’t waste time guessing your needs. Buyers don’t waste time correcting misquotes.
Here’s why it matters to both sides:
For the seller, it shows that the buyer is serious, organized, and likely to convert. For the buyer, it becomes a control mechanism for costs, timelines, quality, and vendor reliability.
And in competitive industries, where timing and transparency shape margins, a strong quotation email is not a courtesy. It’s a commercial edge. That takes us to when to write a quotation email. Let us discuss this in detail below.
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Write a quotation email before placing any order, signing any deal, or making any commitment. A well-timed RFQ controls the pace, tone, and transparency of the entire procurement cycle.
You don’t send an RFQ after discussions. You send it to start the conversation when the playing field is still neutral and the options are open. That’s when your inquiry carries the most weight.
Use an RFQ when:
Now that you understand what a quotation email or request for quotation (RFQ) is and why it matters, let’s break down what you should include in one. A well-structured RFQ ensures suppliers have all the information they need to respond accurately.
Start your RFQ by briefly introducing yourself and your company. Include your business name, industry, and key credentials to build trust and help the vendor decide if they want to proceed.
Example: "I’m [Your Name], [Your Position] at [Company Name], a leading provider of [product/service] with [number] years of experience."
Explain your core activities and how the vendor’s product or service fits your needs. Be specific about your goals to ensure clarity.
Example: "We are organizing a corporate sports retreat and seek a vendor to supply customized T-shirts. Your expertise in apparel production suits our needs."
Clearly detail your requirements, including product specs, quantities, or service deliverables, so that the vendor can provide an accurate quote.
Example: "We need 200 dry-fit T-shirts, sizes small to XXL, with our logo printed on front and back."
Include your budget range to set expectations and speed up the process. Mention flexibility if applicable.
Example: "We expect to pay $15-$25 per shirt, depending on materials and customization. We’re open to discussing pricing."
State your deadline for receiving the quote to keep the process on schedule.
Example: "Please submit your quote by [date], as we need to finalize the order within [timeframe]. Contact me for any questions."
Always include your contact details and specify the preferred method for the vendor to get in touch with you. Provide your phone number, email, and any other relevant communication channels to make it easier for the vendor to respond quickly.
Example: "For any questions, please feel free to contact me at [Phone Number] or via email at [Email Address]."
Finish your RFQ letter by expressing your interest in working with the vendor and your appreciation for their time and consideration. Let them know that you are looking forward to receiving their quotation and that you’re eager to move forward with the process.
Example: "We are looking forward to reviewing your quotation and hopefully partnering with your company for this project. Thank you for considering our request, and we appreciate your time and effort in preparing your proposal."
By including these key components in your request for quotation email or letter, you provide the vendor with all the information they need to submit an accurate and detailed quote.
Now, let us understand what you need to keep ready before writing the RFQ email for your business.
Rushing through the RFQ (Request for Quotation) process can often result in unclear communication, incomplete proposals, and ultimately, missed opportunities. Proper preparation is key to ensuring that you receive accurate, well-thought-out responses from vendors. Here’s a detailed guide to help you thoroughly prepare before you write your RFQ email:
Ensure product or service specs are accurate and clear. Collaborate closely to avoid ambiguous requirements that lead to unsuitable vendor proposals.
Tip: Create a detailed spec sheet covering dimensions, materials, tolerances, and key criteria to guide vendors.
Coordinate lead times with your logistics team to set realistic delivery expectations. This helps prevent delays and keeps your project on track.
Tip: Include buffer time and define acceptable early or late delivery ranges.
Clarify payment structures and legal clauses with your finance and legal teams to avoid contract issues and negotiation delays.
Tip: Standardize terms across RFQs to streamline vendor negotiations.
Check historical pricing and vendor performance to set fair expectations and identify pricing trends.
Tip: Compare previous proposals for consistency and market justification.
Make your priorities clear: price, quality, reliability, and delivery. Consider a weighted scoring system to aid objective decision-making.
Tip: Assign percentage weights to each criterion (for example, price 40%, delivery 30%, quality 30%).
Research vendors’ reputation, experience, financial health, and certifications before sending RFQs to ensure reliability.
Tip: Use reviews, case studies, and industry memberships to vet suppliers.
Providing clear details on the quantity and scope of the products or services needed is essential for receiving accurate quotes. Vendors can only offer precise pricing when they understand exactly what is being requested.
Tip: If you're uncertain about quantities, consider getting quotes for different order sizes or tiers. For instance, if you're unsure how many units you'll need, ask for pricing based on a range (e.g., 100–200 units) so you can adjust based on actual demand.
Setting a clear, firm deadline for receiving RFQ responses ensures that you stay on schedule. Vendors need to know when you expect their proposals to avoid unnecessary delays.
Tip: Consider giving vendors at least a few business days to respond, especially if the request involves complex technical details or multiple components.
Clear communication ensures that your RFQ process is efficient and organized. Specify the preferred method for submitting responses, whether via email, a submission portal, or another platform. You should also outline any expectations regarding follow-up questions or clarifications, including who vendors can contact if they need additional information.
Tip: Create a dedicated inbox or project management tool for receiving RFQs.
If your RFQ has specific requirements, such as packaging instructions, certifications, or sustainability preferences, include these details in your email. These instructions ensure that vendors understand all of your needs and can adjust their proposals accordingly, reducing the chances of receiving non-compliant or incomplete responses.
Tip: Highlight these special requirements in a bullet-point list to make them easy for vendors to reference. This will help prevent misunderstandings and improve the chances of receiving accurate proposals that align with your expectations.
Thorough preparation ensures clear expectations and smooth RFQ processes. Cover specifications, timelines, terms, and communication to encourage competitive, accurate vendor proposals.
So, how do you write a detailed quotation email? Let us understand this in more detail below.
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Writing a quotation email is a crucial skill for professionals in various industries, especially those involved in sales, project management, or procurement. Here's a detailed breakdown of how to write an effective quotation email:
The subject line is the first thing your recipient will see. It should be straightforward, informative, and relevant to the purpose of the email. A good subject line ensures that your email is opened promptly.
Example:
Make sure it immediately conveys that the email contains a quote and is specific to the recipient's request.
The greeting should be polite and professional, but also personalized where possible. Using the recipient's name shows that the email is tailored to them and not a generic message.
Example:
If you're unsure of the recipient's title or gender, a neutral greeting like "Hello [First Name]" can be used.
In this section, briefly mention the reason you are sending the email. This helps the recipient understand the context of the quotation and establishes clarity. If the quotation is based on a prior conversation or request, make sure to acknowledge that.
Example:
This is the most important section of the email. Here, you should present the quote in a structured and easy-to-understand format. A detailed breakdown helps the recipient understand the components of the quotation and eliminates confusion.
Key elements to include:
Example:
"Please find below the detailed breakdown of your quotation for website design services:
This quotation is valid for 30 days from today. The estimated delivery time is 4 weeks after the project commencement."
It’s important to offer clarity on any aspects of the quotation that may require explanation. If there are potential ambiguities or complex components (such as delivery timelines, product availability, or terms of service), address them proactively.
Example: "If you have any questions or need further clarification on the breakdown of the quotation, please feel free to reach out. I’d happily discuss the details further or customize the quote according to your specific requirements."
This shows you're open to further communication and can help build trust with the client.
Always end the email with a clear call to action. Whether it’s scheduling a meeting, making a purchase, or confirming acceptance of the quotation, guide the recipient on what to do next. This helps in keeping the process moving forward.
Example:
If the recipient is expected to sign the quote or make a deposit, mention that too.
End the email with a polite closing. Choose a formal, professional sign-off and include your contact details for easy reference.
Example:
Follow this with your name, job title, company name, and contact information (phone number, email, etc.).
If necessary, attach the formal quotation document or any other relevant documents, such as product catalogs, contracts, or terms and conditions. Mention the attachments in the email to ensure the recipient is aware of them.
Example: "Attached is the detailed quotation document for your review."
Here is an example of a detailed quotation email.
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Now, let’s explore some best practices for writing an effective quotation email that communicates your requirements clearly.
When requesting a quotation, it's essential to compose your email in a way that encourages vendors to provide clear, accurate, and timely responses. A well-structured email saves time and ensures that you receive the most relevant quotes for your needs.
Here are some key best practices to follow when writing a quotation email:
To ensure a seamless and efficient RFQ process, utilizing the right tools and platform is essential. That's where Pazago comes in, offering comprehensive solutions to optimize every stage of your international procurement journey.
Writing a clear and professional RFQ email sets the tone for a successful procurement process. It helps suppliers understand your requirements and respond with accurate pricing and terms.
Pazago makes it easier to manage every stage of your international sourcing and procurement process:
Here’s how Pazago can help:
A well-written RFQ email is more than just a formality. It sets the tone for clear communication, accurate pricing, and reliable delivery. By outlining precise requirements and timelines, businesses can eliminate confusion, reduce delays, and build stronger supplier relationships from the start.
Looking to simplify your RFQ and procurement workflow? Get in touch with us to see how Pazago supports modern, end-to-end shipping management without the complexity.